Shipping policy

At Nova Hair Shampoo Shipping & Delivery Times are very important and we want our customers to enjoy their products as soon as possible. We have a big quality check standard which sometimes creates longer processing and handling times.

The estimated delivery time to the US, the UK, Canada, Australia, and New Zealand is between 10-15 business days, depending on the product, season, and demand, sometimes we ship from our overseas global warehouse when stocks aren't available.

We have High Standard Shipping partners such as DHL, USPS, China Post, EMS, K – Post, among others.
You’ll be able to track your orders on our website using your Order number and your email. 

We understand that timely delivery is important to our customers. If your order has not arrived within 21 business days of placing it, and you are unable to wait for further delivery updates, we invite you to contact our customer support team for a full refund.

Our goal is to ensure your satisfaction and provide a seamless shopping experience. If you have any concerns, please don’t hesitate to reach out to us at contact@novahair.info.